What's the difference between an Account Manager and an Emergency Contact?

An Account Manager has control of the SOFIHUB account. They can add, edit and manage the Emergency Contacts for the TEQ-Life. 

They can set geofences ("safe areas"), fall sensitivity and all other device settings. They can also access billing and subscription information. Account Managers will be contacted by SOFIHUB support if any issues arise with the device. 

Account Managers need to set up a SOFIHUB account. There must always be at least one Account Manager. If you would like the Account Manager to also be an Emergency Contact, they must be added as an Emergency Contact.

Emergency Contacts are only contacted in case of an emergency (ie when the SOS button is pressed or a fall is detected). They do not have access to the SOFIHUB account, nor do they need to set up a SOFIHUB account.